SD-WAN Featured Article

CallTower Connects with Aryaka

November 17, 2017




photo courtesy of BigStock

Companies today rely on communications technology to get the job done and close the deal. So when conferencing, email, messaging, video, and/or voice services are unavailable, business can come to a standstill. And when latency becomes too high to support quality real-time communications, business can suffer.

That’s why having quality connectivity that ensures business continuity and can deliver more bandwidth or better quality when needed is so important. And it’s why CallTower and Aryaka (News - Alert) have aligned their resources.

CallTower is a provider of unified communications and collaboration solutions, including call center solutions. Aryaka, an SD-WAN Expo sponsor, offers SD-WAN solutions around the globe.

SD-WAN creates a network overlay on top of best-effort broadband services based on cable modems or DSL, over MPLS, wireless, or whatever access medium. And it enables businesses to set policies and have centralized control over all those connections, and to call on them whenever needed. That allows for fewer idle resources, potentially greater affordability (if businesses opt to drop their MPLS services), more resiliency, and greater flexibility.

“Global businesses are looking for an alternative to legacy network architectures such as MPLS. Aryaka is the perfect solution, as it offers better performance globally, especially for cloud services including voice and SaaS (News - Alert) applications, in addition to being affordable, fully managed, and quick to deploy," said Shaun Chambers, CallTower’s Chief Product Officer. “Global businesses are looking for an alternative to legacy network architectures such as MPLS. Aryaka is the perfect solution, as it offers better performance globally, especially for cloud services including voice and SaaS applications, in addition to being affordable, fully managed, and quick to deploy."

In the first quarter 2017 issue of INTERNET TELEPHONY, Peter Radizeski wrote about how SD-WAN “will be VoIP’s buddy” and enhance the performance of other applications.

“SD-WAN is going to solve a bunch of problems for small business,” channel partner expert Radizeski wrote. “Foremost it will add disaster recovery in the form of redundancy. Circuit bonding or load balancing or failover functionality was the primary function of several current providers that entered the SD-WAN space. This will have a big benefit for small business as it is better to limp along on one smaller pipe than no internet when the broadband goes out. It will increase VoIP call quality….  It will also add performance to some cloud applications via the same packet shaping technology – and even from direct connections to cloud platforms like AWS by the SD-WAN providers.” 




Edited by Mandi Nowitz