Hughes Innovation Shows in Enterprise WAN AIOps Solution

September 15, 2020

By Maurice Nagle, Web Editor

Modern IT departments are tasked with embracing a brave new world. Network demands are evolving, as the pandemic propelled a wave of accelerated transformation, and innovation is ensuring the WAN will not be a weak point in these efforts.

Today, Hughes (News - Alert) announced the commercial availability of its AIOps solution for the enterprise WAN. The Hughes AIOps feature currently comes integrated in HughesON Managed Network Services, and is being leveraged in over 30,000 managed services sites.

The solution leverages machine learning (ML) to explore network data and proactively monitor KPIs against a Hughes network baseline standard based on data from its more than 200,000 enterprise sites in North America. Once analyzed, the AIOps solution will then weigh the pros and cons of possible remedy, automatically take the best course of action and then monitors WAN performance to make certain a return to normal network behavior.

"The Hughes AIOps innovation targets WAN edge systems, such as routers, SD-WAN devices and firewalls, because a failure in those systems can be catastrophic for a site and cost hours of network downtime," noted Dan Rasmussen, senior vice president, Hughes. "We estimate that the 70% success rate for autonomous correction across the sites under our management has saved approximately 1,750 hours of network downtime in the first seven months of use. In the other 30% of cases, the system provided early diagnoses of potential hardware failure or chronic site issues so they could be addressed preemptively."

The announcement underscores Hughes thought leadership in the WAN – it’s no surprise they can boast top tier status in the managed SD-WAN space. This week, Hughes’ Seejo Sebastine will take part in the webinar, “The Doctor Is In: SASE and the Self Healing Network,” where he and co-panelist Kevin Klett from 128 Technology will offer insight into an arena on the bleeding edge of modern networking.

What’s in your WAN?

Edited by Maurice Nagle

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