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TMCNet:  Windstream Enterprise Enhances Award-winning WE Connect Digital Experience with OfficeSuite UC® Insight Engine

[March 25, 2021]

Windstream Enterprise Enhances Award-winning WE Connect Digital Experience with OfficeSuite UC® Insight Engine

Windstream Enterprise (WE), a managed communications service provider, today announced forward-thinking enhancements to its innovative WE Connect portal, delivering actionable business intelligence to customers.

The Insight Engine technology centralizes customer communications and hosted services into a sleek, intuitive dashboard. With an easy-to-use, widget-based architecture-that integrates with all OfficeSuite UC services and personalized Windstream Enterprise (News - Alert) support-users can control advanced features and functionality anytime, anywhere, from any device.

"With the new OfficeSuite UC updates available in the WE Connect Insight Engine, customers are empowered with proactive and predictive business intelligence to make their business better, in addition to consultative recommendations from subject matter experts," said Mark Winer, senior director of digital experience at Windstream Enterprise.

The OfficeSuite UC Insight Engine has been added alongside the already established SD-WAN and Network Insights hosted in WE Connect. Together, these Insights allow Windstream Enterprise to deliver a superior digital experience.




Examples of Windstream Enterprise's industry-leading advanced solutions include its SD-WAN Concierge™, OfficeSuite UC and UCaaS/CCaaS offerings, Cloud Connect, professional services, and integrated network security.

About Windstream

Windstream Holdings is a privately held communications and software company. Windstream offers managed communications services, including SD-WAN and UCaaS, and high-capacity bandwidth and transport services to businesses across the U.S. The company also provides premium broadband, entertainment and security services through an enhanced fiber network and 5G fixed wireless service to consumers and small and midsize businesses primarily in rural areas in 18 states. Additional information is available at windstream.com or windstreamenterprise.com. Follow us on Twitter (News - Alert) at @Windstream.


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